Frequently Asked Questions
TOPIC |
QUESTION |
ANSWER |
Audiology |
How to book an Audiology-appointment or obtain new batteries? |
Appointment only service available in the Help-point on Fridays. Appointments team can be contacted on
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Bus Timetables |
Where to obtain a current Bus Timetable? |
For the Bus Timetables see link below to Metro Bus and Compass Travel:Metro Bus websiteCompass Travel’s website |
Citizen Advice – Appointments |
How to make a Citizen Advice-appointment? |
Citizen’s Advice is available at Burgess Hill Library on Mondays and Wednesdays.
To apply for an appointment telephone 08082 787 699
|
Council Tax |
How to register for Council Tax? |
To register for the Council Tax, visit Mid Sussex District Council, Council Tax orTelephone 01444 477 564 |
Disabled bus pass |
How to apply for a Disabled Bus Pass? |
New applicants form can be collected from our Help-point.
|
Flyposting |
Where to report Flyposting? |
Flyposting can be reported to Burgess Hill Town Council by telephone 01444 247 726 or email helppoint@burgesshill.gov.uk |
Foodbank |
How to obtain a Foodbank voucher or donate? |
For Foodbank vouchers and donation, go to the link below: Burgess Hill Community Food Bank |
Homelessness |
How to access help if you or someone you know is Homeless? |
For homelessness help page visit:
|
Housing |
How to register for Housing within Mid Sussex? |
To register for Housing within Mid Sussex, visit Housing Advice at Mid Sussex District Council |
Housing Benefit |
How to apply for Housing Benefit? |
Applications for housing benefit can be made via Mid Sussex District Council or directly tohttps://www.gov.uk/housing-benefit |
Job Centre |
How to book an appointment to see someone from the Job Centre in Burgess Hill? |
Thursdays we have a representative available in the Help Point for appointments between 10am – 1.00pm.
|
Missed dog bin /litter bin and household bin collection |
How to report a missed Dog, litter or household bin collection? |
Missed Dog, litter or household bin collection can be reported directly to Mid Sussex District Council |
Overgrown Vegetation |
Where to report overgrown vegetation? |
If footway (pavement) is obstructed by overgrown vegetation, please report directly to West Sussex Highways |
Register Birth / Death |
Where to register birth or death? |
To register Birth or Death book an appointment either by telephone on 01243 642 122 or visit: https://www.westsussex.gov.uk |
Register a Child for School |
Where to register a child for school? |
To register a child for school visit West Sussex County Council |
Refuse and Recycling |
Where is the Amenity Tip and opening days/time? |
The household Waste Recycling Centre (otherwise known as Burgess Hill Amenity Tip) is located on Fairbridge Way Burgess Hill, RH15 8AR and is managed by West Sussex County Council’s Contractor Viridor.
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Potholes |
Where to report Potholes? |
To report a Pothole visit West Sussex County Council, pothole |
Senior Citizen Bus Pass |
How to apply for a Senior Citizen Bus Pass? |
New applicants form can be collected from the Help Point.
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Senior Railcard – Code for discount |
How to obtain a Senior Railcard discount code? |
Burgess Hill Town Council can provide a discount code to be used against the cost of the Senior Railcard for Mid Sussex District Council Residents over the age of 60.
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